Privacy and cookie policy

Data security is one of our priorities and we assure you we do our utmost to protect the data you give us.

According to art. 13 of the Dlgs 30th of June 2003 n. 196 indicating directions to protect the privacy, we inform you that:

1. In respect to the abovementioned law, the personal data you state or the ones we acquire in the course of our activity can be subject to treatment, with or without computer and/or automatic means, for the institutional aim of our Company, especially:

a) to carry out a service or one (or more) contractually agreed operations;

b) to send periodical up-dating and/or promotional information concerning Crespi S.r.l.’s activities, services and products and/or more generally, to grant a better dispatch of the services offered within this site;

c) to fulfil obligations requested by rules and/or laws;

d) for the protection of Crespi S.r.l. in eventual judicial proceedings.


2. Concerning the data treatment by Crespi S.r.l., you have the faculty to exercise your rights according to art. 7 of the Dlgs 30th of June 2003 n. 196.

3. According to art. 28 of the Dlgs 30th of June 2003 n. 196, proprietor of data treatment is Crespi S.r.l., seated in S. Lorenzo di Parabiago (MI), S. S. del Sempione, 37.

4. The data will be preserved at the Company’s seat for the period of time requested by the law.

5. Treatment of the data, anyhow acquired within the limits of our activity, could as well be carried out by anyone so authorized by minor and/or European Community laws or rules.

6. Your personal data and your authorization to their treatment are necessary to send information and to organize the offered services.

7. Authorization to data treatment is optional, whereas visiting our site is anyhow granted, even without identification. Web users can spread personal information but in such case we cannot assure they will be able to take advantage of our services for which the data are required.

Privacy and data security will be guaranteed by suitable protection means, under rule art. 31 of the Dlgs 30th of June 2003 n. 196 and DPR 318/1999 concerning security, in order to reduce the risk of data destruction or loss (even accidental), of non-authorized access and of treatment not authorized or not in compliance with the collection purpose.

According to art. 23 of the Dlgs 30th of June 2003 n. 196, the customer expressly authorizes Crespi S.r.l. - S. S. del Sempione, 37 - 20015 San Lorenzo di Parabiago (MI), to collect, use, communicate and/or spread his personal data as given when filling all the on-line forms required to effect his purchases, included those that might be indicated on the withdrawal form. Purpose of utilization of said data is strictly connected with the management of the relationship with the customer (i.e. Company statistics, satisfaction feed-back, collection of preliminary information aimed to stipulate a contract or carry out a service, etc.) as well as purposes due to law obligations.

Under rule and in respect to art. 24 of the Dlgs 30th of June 2003 n. 196, Crespi S.r.l informs that personal data given by their customers when signing the purchase order and/or drawing up the invoice do not require the customer authorization: in fact these data are collected and preserved uniquely to comply with fiscal/tributary obligations due to rules, laws and European Community regulations and, in any case, solely to allow the correct execution of obligations towards the customer risen by the purchase contract and/or to acquire contractual information, always and uniquely on customer’s request.

When recording your name in the database of Crespi S.r.l, you will be asked to choose a UserID (e-mail) and a Password, which will enable you to speed up all your operations in this site.

UserID and Password are strictly personal and we therefore advise you not to spread them and even accurately preserve them. Crespi S.r.l cannot know such data directly, so that in case of loss in no way can help you recover them, nor can be held responsible for the wrong use of such data in case you spread them to other parties.

The customer declares to be aware that, having expressly so authorized when booking in, his data will be inserted in the “Crespi S.r.l Customers Database” and could be utilized for promotion purposes or to send editorial leaflets (marketing and publicity, statistical analysis for marketing purposes, surveys on satisfaction level, invitations to information or promotional events and so on).

Data treatment for said purposes will be carried out by either automatic or non-automatic means, but always in respect to privacy and security principles according to the law. Internal rules and accurate checks will be carried out to constantly maintain and, wherever possible, enhance the current security levels.

Some pages of the site www.crespibonsai ( use “cookies” and other survey technologies for the unique purpose of obtaining information about browsing in this site and to allow the execution of certain services which require identification of the customer’s path through different pages of said site.

Crespi S.r.l also uses “cookies” for statistical purposes and, with your authorization, to recognize you when you visit this site, to propose you the same basket with your still not decided purchase and save your browsing settings in our site. The “cookies” also enable us to collect information concerning the way you use our services and so enhance our site according to your preferences.

Our “cookies” do not contain personal nor other data which could allow hackers to acquire information about you.

Utilization of “cookies” enables us to better our site and to analyse information, anonymously and in an aggregated form, in order to obtain market trends and statistical data.

Links to other commercial sites could be available in the site www.crespibonsai (; using such links the web user directly wins access to these sites. Crespi S.r.l. herewith declares having carried out no check whatsoever on third party sites and therefore does not assume any responsibility concerning the privacy rules they apply.

With reference to the data treatment concerning you, you could exercise your rights granted by art. 7 of the Dlgs 30th of June 2003 n. 196. Particularly you can state whether you do not want any more information; you can ask to be informed about the existence of data concerning you; you can ask the name of the person responsible for data treatment; you can ask confirmation of the existence of data concerning you and ask us to cancel, update, rectify of complete them, or you could declare yourself in the whole or partially against the treatment of your data.

You could in any moment and free of charge exercise the rights granted by art. 7 of the Dlgs 30th of June 2003 n. 196, addressing your request to: Crespi S.r.l. - S. S. del Sempione, 37 - 20015 S. Lorenzo di Parabiago (MI). In case you wish more information about our policy of privacy management, please contact us at:

Should a changement in our privacy policy become necessary, you will always find an up-to-date release in this chapter.




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